Customer Support & FAQ
Need help with Chakra Meditation & Healing? Have a suggestion for a new Solfeggio soundscape, breathing pattern, or mantra feature? We are here to support you.
Direct Contact Information
- Developer & Publisher: Niraj AI Solutions / Niraj Pandit
- Primary Support Email: nnirajpanditt@gmail.com
- Response Time: Typically within 24–48 business hours
- Application ID:
com.chakra.meditation.healing - Developer Profile: Google Play Developer Page
Frequently Asked Questions (FAQ)
Does the app work without an internet connection?
Yes, 100%! All 7 chakra soundscapes, Solfeggio frequencies, Tibetan singing bowl strikes, Vedic seed mantra chants, and pranayama breathing animations are pre-bundled directly into the application. You can meditate anywhere—even on airplane mode or outdoors—without Wi-Fi or cellular data.
Can I listen while my screen is turned off or while using other apps?
Yes. Chakra Meditation & Healing includes a high-performance background audio playback service. Once you tap play, you can lock your screen or switch apps. You can also pause, resume, or skip tracks directly from your Android lock screen and notification center.
What do the 7 Solfeggio Frequencies mean?
Each chakra session is tuned to classical Solfeggio frequency soundscapes:
- Root (Muladhara) - 396 Hz: Grounding, liberating guilt & fear
- Sacral (Svadhisthana) - 417 Hz: Facilitating change, emotional creativity
- Solar Plexus (Manipura) - 528 Hz: Transformation, confidence & inner strength
- Heart (Anahata) - 639 Hz: Unconditional love, compassion & empathy
- Throat (Vishuddha) - 741 Hz: Authentic expression & clear communication
- Third Eye (Ajna) - 852 Hz: Spiritual intuition & higher awareness
- Crown (Sahasrara) - 963 Hz: Universal oneness & pure consciousness
How do I use the Digital Japa Mala counter?
Select the Mala Beads tab from the bottom navigation. Tap anywhere on the bead canvas to advance the counter. The app delivers subtle haptic vibrations on every bead count and triggers a pleasant bell chime at milestone counts (27, 54, and 108 beads).
Is my meditation history kept private?
Absolutely. We follow a strict offline-first, local-processing privacy standard. No accounts, sign-ups, or remote cloud logging are required. All your streak counters, minutes, and preferences exist purely on your local phone storage in an SQLite database.
How do I reset or clear my meditation history?
Go to Settings > Clear All User Data within the app. Confirm the prompt to immediately wipe all local records and return your streak and history to zero.